Dear SingTel, I love your MIO service and I really would like to use a SIP Phone!
OK, that was maybe a bit exaggerated. Generally I'm OK with Singtel's broadband now (except the slowness in the evening, but that's a gateway issue). The MIO Voip/Surf package works well. What irks me: it comes with a 2Wire ADSL modem that I simply don't like. The configuration isn't intuitive, there's no support for DynDNS and I can't pick the firewall I like.
But I'm tied to it. The 2Wire has the interface to connect the normal phone to Singtel's VoiP service. I'd rather use a SIP phone (or an Asterisk), so I called support. They didn't even understand the question. So my request for the SIP configuration parameters was turned down: "No we don't do that". *sigh*.
Note to SingTel: Check my monthly bill, the first vendor offering me a choice here gets it!
But I'm tied to it. The 2Wire has the interface to connect the normal phone to Singtel's VoiP service. I'd rather use a SIP phone (or an Asterisk), so I called support. They didn't even understand the question. So my request for the SIP configuration parameters was turned down: "No we don't do that". *sigh*.
Note to SingTel: Check my monthly bill, the first vendor offering me a choice here gets it!
Posted by Stephan H Wissel on 10 February 2009 | Comments (3) | categories: Buying Broadband