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It is not brand new in the book stores. However Pfeffer and Sutton provide very valuable insights into corporate dysfunction and how to fix them.
The knowing doing gap
The contents touches on all areas where knowledge isn't put into action and why. My personal favorites are "Memory as a substitute for thinking" and "When fear prevents acting on knowlege". But read for yourself:
  1. Knowling "What" to Do Is Not Enough
  2. When Talk Substitutes for Action
  3. When Memory Is a Substitute for Thinking
  4. When Fear Prevents Acting on Knowledge
  5. When Measurement Obstructs Good Judgement
  6. When Internal Competition Turns Friends into Enemies
  7. Firms That Surmount the Knowling-Doing Gap
  8. Turning Knowledge into Action

Posted by on 10 November 2004 | Comments (0) | categories: Business

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